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Ohio Shared Information Services supports additional hardware at
client sites including:
• 403 Neoware Capio II Thin Clients
• 107 Personal Computers
• 168 HP 4000 series, HP 1300 series and Okidata printers
• 48 HP managed switches
• Surge protectors and battery backups are always used with OSIS supported
equipment.
Data that travels across the Ohio Shared Information Services internal
network ranges from speeds of 256K to 10/1000Mbps. OSIS communication
circuits include:
• 23 T1 LAN Lite Circuits
• 1 10meg LAN Advantage Circuit
• 9 256K Frame Relay Circuits with 128 CIR to rural areas
• 1 T1 Data Line for Internet access
• 1 10Mbps back up line supported by Healthbridge
• 1 T1 Voice Line
• 1 64k Circuit
• 6 VPN connections
All of these circuits come into the OSIS datacenter on fiber optic
cable and are broken apart to separate ports and VLANS using a Cisco
Catalyst 5500.
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The
specialized abilities of the staff are vital, invaluable
to the operations of OSIS. From Helpdesk personnel
to Sr. Network Engineers, all are committed to offer
full-service, high quality computing capabilities to
our customers at the lowest cost possible. At OSIS,
teams of technicians are certified in a variety of
industry standard Information Technology (IT) programs,
such as Microsoft, Citrix, Cisco, Comptia and others.
In the healthcare field, as well as IT, technological
changes and advances are constant and our IT staff
participates in classroom training and hands-on experience
to bring our clients the best options for their specialized
needs.
Ohio Shared Information Services provides support
for over 820 individual user Active Directory accounts
with various abilities to access more than 70 different
applications on its network including:
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Medical
Manager (MM) Scheduling, Reporting and Billing
Software
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There
are a total of 603 Medical Manager users across
9 datasets
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Most
users connect to an IBM AIX server using thin clients
though some connect via Personal
Computers,
using Medical Manager Client; special
access software
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There
is an additional MM dataset running on a SCO Unix
server
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Microsoft
Office Applications, including Outlook email, Word
processing abilities, Excel
spreadsheets, Access database and Project planning
software
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425
individual Windows users have access to email through
our Exchange 2000 server,
which is prescreened
with anti-spam and anti-virus software processes
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All
windows applications are provided using a farm
of Citrix MetaFrame XPa servers
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Several
Microsoft SQL 2000 servers are used for database
applications
These applications currently require the maintenance
of 39 servers, 5 tape backup libraries, nearly a
terabyte of disk space on over 90 hard drives and
over 50 Gigabytes of RAM. OSIS is moving to Dell
Servers for all applications other than the IBM H80
used to run AIX and Medical Manager.
The majority of the servers that OSIS supports are
located at the OSIS central office. The advantages
of keeping the servers centralized at OSIS are that
they are kept in a temperature controlled room, which
includes 9 tons of air conditioning, secured with
biometrics and security cameras that track the access
of personnel in and out of the room.
All servers are monitored and maintained on a continual
basis by our technical staff to sustain their optimal
functions. The use of antivirus software, such as
Norton Antivirus Corporate Edition 9.0, is loaded
on all servers and personal computers. This is one
of many applications that OSIS uses to provide security
to our users and the network.
OSIS uses Lone Tar to perform a complete system backup
each night. The Windows servers are also backed up
nightly using a Dell Tape Library and Veritas Back-up
Exec.
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 To
prevent recurring network maintenance from interrupting
everyday business, users on the OSIS network are reminded
to log off appropriately.
 A
monthly routine maintenance shut down will be scheduled
each month. As servers and other equipment are upgraded,
we appreciate all users patience and understanding
in remaining logged off, even remotely, during the
scheduled downtime.
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 OSIS
Virus Information... OSIS network
uses the latest in anti-virus prevention data using
Symantec Corporate Anti-virus software to prevent
widespread difficulties with identified viruses
on the entire network. Additional information on
viruses can be obtained from the Symantec Website
 OSIS
Email Filtering... OSIS
network uses GFI filters to trap spam, scam and
phishing emails. This traps an average of 1000
- 2000 unwanted, and potentially harmful messages
every day.
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