At Adagio Health, we were looking for both IT Support and a NextGen Partner to help with system management, support, configuration, and training. Since partnering with OSIS, we have seen improved customer satisfaction through process improvement, Service Desk accountability, and more structured communication.
At Kentucky Health Center Network, we have worked withOSIS on several projects and have always been very pleasedwith their expertise. We have contracted with OSIS to assist ourmember Health Centers with NextGen optimization, andthey've been a great help. OSIS also leads our NextGen UserGroup meetings and brings expertise that is valued greatly byour network and Participating Health Centers. The team issuper organized, always follows through with what they saythey will do, and is a pleasure to work with.
Since contracting in 2012, we have found the OSIS staff to beknowledgeable, supportive, and caring. Their responses areprompt and their solutions effective. Waimanalo Health Centerwould highly recommend OSIS to any NextGen user.