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Increasing your cash flow and decreasing your days in AR.

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Delivering  proactive IT support, vCIO, cybersecurity, and readiness for healthcare orgs.

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Providing comprehensive optimization and training for practices on NextGen EMR.

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Managed IT Support: IT Operations That You Can Rely On

Our Managed IT services ensure your systems are secure, stable, and optimized—so your organization can operate without interruption.

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The Case for Managed IT

Healthcare organizations operate in high-pressure environments where system reliability directly impacts patient care.

Managed IT ensures your technology environment can meet those demands. From clinical systems to infrastructure support, we provide the proactive oversight needed to maintain uptime, security, and performance—while supporting compliance and operational efficiency.

Focus Areas: Comprehensive Risk Management

Productivity Platform Administration

Your productivity tools should enable work—not slow it down. We provide ongoing administration, optimization, and support to ensure your platforms are secure, well-governed, and aligned with how your teams actually work. 

Technology Monitoring and Support

Stay ahead of disruptions. We provide real-time monitoring and responsive support to identify risks early, reduce downtime, and keep your technology environment running smoothly. 

Device and Endpoint Management

Keep every device secure and up to date. We provide centralized endpoint management to reduce risk, improve performance, and ensure users have reliable access to the tools they need.

User Support and Troubleshooting

Technology issues shouldn’t slow your team down. We provide accessible, responsive support to quickly diagnose and resolve problems—ensuring a smooth user experience across your organization.

Deep Dive:

Beyond the Help Desk

  • Root Cause Analysis: Identify root causes, not just surface-level IT issues 
  • Recurring Issue Resolution: Analyze recurring problems to prevent future disruptions 
  • System Optimization: Optimize systems and workflows for long-term stability
  • Proactive Improvement: Provide proactive improvements beyond break-fix support
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550 +
Years of Combined Experience
100 +
Health Centers Supported
24 /7
Service Desk Availability
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The Non-Profit Edge

As a nonprofit, our success isn’t measured by shareholder returns—it’s measured by the outcomes we help our clients achieve. That means every recommendation we make is grounded in what’s best for your organization, not what’s most profitable for us.

We bring an unbiased, partner-first approach—focused on long-term value, sustainability, and meaningful impact.

Why OSIS? Our 25+ years working with FQHCs has provided us an understanding of the requirements public health practices face and with tight margins and mission driving funding, how important it is to make every technology investment count.

Hear from our Partners

At Adagio Health, we were looking for both IT Support and a NextGen Partner to help with system management, support, configuration, and training. Since partnering with OSIS, we have seen improved customer satisfaction through process improvement, Service Desk accountability, and more structured communication.

Adagio Health

At Kentucky Health Center Network, we have worked withOSIS on several projects and have always been very pleasedwith their expertise. We have contracted with OSIS to assist ourmember Health Centers with NextGen optimization, andthey've been a great help. OSIS also leads our NextGen UserGroup meetings and brings expertise that is valued greatly byour network and Participating Health Centers. The team issuper organized, always follows through with what they saythey will do, and is a pleasure to work with.

Kentucky Health Center Network

Since contracting in 2012, we have found the OSIS staff to beknowledgeable, supportive, and caring. Their responses areprompt and their solutions effective. Waimanalo Health Centerwould highly recommend OSIS to any NextGen user.

Waimanalo Health Center
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Ready for More
Reliable IT Support?

Partner with a team that keeps your systems secure, stable, and supported—every day.