Jeff Lowrance
Chief Executive Officer
With more than 25 years of Information Technology experience and nearly two decades of serving the unique needs of Health Centers through OSIS, Jeff is uniquely qualified to assist safety-net providers in delivering positive health outcomes through collaboration, training, and the best technological tools and services available.
Jeff began his Health Center focused career as the Director of Information Technology for one of the largest FQHCs in Ohio. He later became the CIO of OSIS, prior to take the helm. Jeff holds numerous certifications, has served on the Board of Directors for the Ohio Health Information Partnership (OHIP), and was one of the first credentialed Certified Healthcare CIOs in the nation. He is a sought-after subject matter expert, who speaks regularly around the country on Health Center related matters and the importance of sustainability within the safety net that is depended upon by so many in need of these services.
Michael Schramm
Chief Technology Officer
With over 15 years of technology and leadership experience, Michael continues to demonstrate his expertise in connecting the dots between information technology and the business value it can deliver across multiple industries. Prior to joining OSIS, Michael worked at Centric Consulting as the Cincinnati Healthcare Lead helping Centric establish Healthcare services to their current client base.
Michael also worked at IVANS, the largest Medicare Network Service Vendor, as the President of Healthcare Services, driving strategic initiatives while optimizing operational efficiencies. Michael joined the OSIS team in October 2015 as our COO and in late 2017 became the CTO to lead our Customer Service, Information Technology, Database Management, Development and Applications teams.
Scott Heaton
VP of Business Development and Member Relations
Scott has more than 25 years of Healthcare Information Technology experience leading ambulatory provider automation strategies throughout the country. As OSIS’s VP of Business Development and Member Relations, Scott is responsible for new and existing member partnerships, network messaging, and strategic initiatives and collaborations to strengthen our membership experience.
In addition to independent consulting where he and his associates developed an EHR educational program endorsed by Medical Associations throughout the country, Scott’s background includes a career in business development and physician support services leadership representing Medic, Misys and Allscripts solutions. As a NextGen professional and NACHC member, Scott is keenly aware of state and federal initiatives that impact Health Centers’ missions, and is diligent in taking ownership of the processes that make them successful.
Heidi Gerner
Chief Member Services Officer
As Chief Member Services Officer, Heidi focuses on working with the OSIS NextGen Services teams to provide the best support, education and training to OSIS Membership to stay ahead of regulatory and compliance demands, participate in quality initiatives, and increase efficiency and satisfaction with their Electronic Health Record and Practice Management systems.
Heidi’s previous role as Senior Director of NextGen Services, Director of Project Management and prior years of experience implementing electronic health record, practice management solutions and dozens of different ancillary products and interfaces for FQHCs have given her an in depth understanding of the unique needs of Community Health Centers. Using this experience and working closely with the OSIS Team, Heidi helps to insure that OSIS is proactively working to advance the optimization of NextGen to meet the ever changing needs of our membership.
Tom Shannon
Chief Financial Officer
Tom joins OSIS with a strong background in financial consulting and process improvement across a wide range of industries. His commitment to constant incremental improvement ensures OSIS business processes are catalysts to growth – not hindrances. These healthy business processes enable OSIS to remain poised to tackle whatever challenge our Health Centers face.
Tom enjoys analyzing financial information to interpret trends and plan for the future, and then translating the results in a way that makes sense to the rest of us. His ability to explain complicated financial information in layman’s terms, combined with a dedication to improvement and full transparency make him a key member of OSIS leadership.
Jennifer Thompson
Vice President of Human Resources
Jennifer’s passion for working with people led her to a career in Human Resources, and her background in business affords her a unique perspective on the Human Resources function at OSIS. Her combination of natural interpersonal talent and formal training makes Jennifer a valuable addition to OSIS leadership.
In her capacity as Vice President of Human Resources, Jennifer oversees all the requisite administrative aspects of HR. She has been integral in formulating and executing OSIS’ strategic planning. Jennifer’s primary focus, aside from the compliance aspects of HR, is shaping the OSIS culture to form a “WE” environment among a geographically diverse workforce.
