A Finely Tuned Approach to Success
Our process ensures you reach your clinical and financial goals through a proven lifecycle of adoption and automation.
The OSIS Approach Methodology
A connected approach that aligns IT, RCM, and EHR systems to strengthen adoption, improve efficiency, and support better outcomes across your organization.
Establish Policies for System Adoption
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System Governance
Establish enforceable policies
OSIS establishes enforceable policies for system adoption by providing each Community Health Center Member with their very own OSIS resources. This support team helps you make decisions required to achieve a highly functional system, remove barriers to adoption, and empower staff to embrace the technology.
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Discovery & Alignment
Utilize “best practice” guidelines
We direct the formation of executive, operational and content-specific core teams to define and lead deployment efforts. Utilizing “best practice” guidelines, we guide teams in developing documentation outlining guidelines set forth by leadership.
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Action & Implementation
Assess and optimize
We assess and optimize workflows to align processes with technology, improving efficiency, consistency, and outcomes.
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Education & Empowerment
Role-based training
Role-based training with custom guides and tools to improve efficiency and outcomes
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Full Utilization
Drive stronger adoption
Driving stronger adoption through aligned workflows, training, and optimization across IT, RCM, and EHR services.
Hear from our Partners

At Adagio Health, we were looking for both IT Support and a NextGen Partner to help with system management, support, configuration, and training. Since partnering with OSIS, we have seen improved customer satisfaction through process improvement, Service Desk accountability, and more structured communication.
At Kentucky Health Center Network, we have worked with OSIS on several projects and have always been very pleased with their expertise. We have contracted with OSIS to assist our member Health Centers with NextGen optimization, and they've been a great help. OSIS also leads our NextGen User Group meetings and brings expertise that is valued greatly by our network and Participating Health Centers. The team is super organized, always follows through with what they say they will do, and is a pleasure to work with.
Since contracting in 2012, we have found the OSIS staff to be knowledgeable, supportive, and caring. Their responses are prompt and their solutions effective. Waimanalo Health Center would highly recommend OSIS to any NextGen user.