Expertise You Need
Every OSIS Member receives a personal support experience that goes far beyond the traditional help desk to resolve break/fix issues. Similar to the Patient-Centered Medical Home model, our program holistically provides the expertise you need, when you need it. As a Member you will be introduced to a team of Subject Matter Experts dedicated to the needs of a Community Health Center representing PM, EHR, Quality, and Project Management. They will serve as contributing members of both your financial and clinical committees, providing consistent expertise, training, consultation, and the experience of supporting other centers around the country, ensuring an optimized NextGen environment.
Bottom line – Ownership. Utilizing tools and optimization methodologies designed specifically for Community Health Centers, your team of assigned Subject Matter Experts become an extension of your organization. They fill gaps and take ownership in automating all departments and technology initiatives to ensure that your investment in NextGen is realized.
Member Optimization Strategy
The software is just a vehicle—oftentimes a mini “re-implementation” of the system is the most effective way to reset roles, responsibilities, and expectations for what’s necessary to meet clinical, financial, and organizational goals.